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Heller Fundraising Group Team Heller Fundraising Group Team

Donor Cultivation: How to Handle Angry Phone Calls

Angry donors can make for a hard day, but listening to them is worth it! Read about what you can do when faced with an angry call, and why you should welcome it as an opportunity.

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Peter Heller Peter Heller

Stewardship in Advance, aka Gift Agreements

It’s like that old joke, “When does a joke become a ‘dad’ joke? When the punchline is _a parent_.” Here’s my variation: “When does a gift agreement become stewardship? When it’s written down.” Ok it’s not really funny. But it IS true - if it is written correctly. Let’s break that down.

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